Refund and Returns Policy

Thank you for choosing Topfabricate! We are dedicated to offering replica luxury goods that combine elegant sophistication with affordable prices. To ensure your complete satisfaction, we have a clear and straightforward return and exchange policy. Please read the details below to understand our process.

If you have any questions, please contact our Customer Support via Live Chat or WhatsApp.

Order Modification and Cancellation

Once an order is submitted, it is immediately routed for processing to prevent production and shipping delays.

  • You may request to cancel or modify your order within 24 hours of placing it. After this period, no changes can be made.
  • To cancel or modify an order, please contact our Customer Support Team immediately.
  • If you receive a product with a defect or flaw, please contact Customer Support via Live Chat or WhatsApp and include photos of the item. A return is not required; we will process a resolution for you immediately.

Important Notes

Unboxing Video

We strongly recommend recording an unboxing video upon receiving your package. This serves as critical proof in case of damage or defects incurred during transit.

Unauthorized Returns

  • Please do not use the address on the shipping label as the return address.
  • You must first contact our Customer Support Team to receive an authorized return address.
  • Unauthorized returns will not be eligible for a refund.

Returns and Refunds

We understand that you may occasionally be dissatisfied with a product. We offer a 30-day return window for a refund, provided the product is returned unused and in its original, pristine condition.

Return Eligibility

  • All items must be unused, undamaged, and returned in their original packaging. (Any complimentary gifts must also be included in the return.)
  • Personalized or Custom items are non-returnable unless they arrive defective, damaged, or incorrect.
  • Buyers are responsible for return shipping costs. We do not accept cash on delivery. We do not accept mail requiring payment or tax fees.

Return Procedure

  • To initiate a return, please contact our Customer Support Team.
  • The return must be sent using a trackable and insured shipping method.

Refund Details

  • All refunds will be processed within 7 business days after the returned product is received and inspected at our warehouse.
  • After shipping the order, certain prepaid fees—including shipping costs, handling fees, and taxes—are non-refundable.
  • If you wish to exchange the product, you must first return the item to us, which will incur the same fees as mentioned in the previous clause.

Your Satisfaction Is Our Priority

At Topfabricate, we are dedicated to providing you with a superior shopping experience. If you have any questions or concerns, please do not hesitate to reach out. We are here to serve you!

Thank you for trusting Topfabricate—where luxury meets affordability.